Refund policy

HAVOK ARMORY Return & Refund Policy

At HAVOK ARMORY, we stand by the quality of our products. If you are not 100% satisfied with your purchase, you have 30 days after receiving your item to request a return.

Conditions for Return

To be eligible for a return, your item must be:
✔ In the same condition that you received it
✔ Unworn or unused
✔ With all original tags attached
✔ In its original packaging
✔ Accompanied by proof of purchase (receipt or order confirmation)

How to Start a Return

📩 Contact us at support@havokarmory.com with your order number and reason for return.
📦 If your return is approved, we’ll provide you with a return shipping label and instructions on how to send back your item.

🚨 Important: Items sent back without prior approval will not be accepted.

Return Shipping & Fees

  • We will provide a return shipping label for all returns.
  • If the return is due to a defective or incorrect item, return shipping is free.
  • For all other returns, the return shipping cost will be deducted from your refund.

Refund Process

🔍 Inspection: Once we receive and inspect your return, we will notify you of approval or rejection.
💳 Processing: If approved, refunds will be processed to your original payment method within 3-5 working days.

Exchanges

🔄 The fastest way to exchange an item is to return the original product and place a new order for the replacement.

Non-Returnable Items

🚫 The following cannot be returned:

  • Used or damaged items (unless defective upon arrival)
  • Final sale or clearance items
  • Gift cards
  • Personal care products (e.g., hygiene or beauty items)
  • Hazardous materials, flammable liquids, or gases

If you're unsure whether your item qualifies, reach out to us before sending it back.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, contact us immediately at support@havokarmory.com so we can make it right.

Need Help?

For any return-related inquiries, contact our team at:
📩 support@havokarmory.com

🔥 HAVOK ARMORY – Built for War. Forged for Industry. 🔥